CASE STUDY
A Global Insurance company, a leader in its segment has more than 200 Million policies for nearly 18 Million policyholders.
Problem statement:
The Insurance major has partnered with an Indian Multinational that provides infrastructure technology and applications outsourcing services to support the policyholders . When the pandemic hit support staff servicing the policy holders had to start working remotely. This meant there was a large risk to the PII data of all the policyholders since there was no control over the environment in the remote environment wherever the staff worked.
How did RemotifAI manage the situation?
RemotifAI’s Realtime monitoring of remote workforce helped with data protection and security of PII. RemotifAI is backed by Uncanny Vision’s best-in-class Video AI which detects unauthorized access, multiple person violation, cell phone usage in real time and prevents access to confidential data during such vulnerable instances thereby securing PII data. It also created an audit log to be able to go analyze all violations and trace possibly exposed data thereby completing the loop.
Result:
Keeping Data secure, one instance at a time with RemotifAI
Once RemotifAI was implemented,the companies quickly identified agents breaching compliance policies. After the first 4 weeks, the administration was able to get all remote workers to adhere to the clean desk protocol, which resulted in a drop in the number of data breaches from 12 incidents/day to 1.2 incidents/day